Privacy Policy

Last updated: October 2026

This Privacy Policy explains how the Property Solutions Team at eXp Realty (“we,” “us”) collects, uses and protects information when you visit pspteam.com or contact us.

Information we collect

  • Information you provide, such as your name, email, phone number, property address and messages when you submit a form, register for property search or contact us.
  • Usage information, such as pages viewed, properties saved or searched, device and browser type, and referring site, collected through cookies and similar technologies.

How we use information

  • To respond to your inquiries and provide real estate services
  • To send property alerts, market updates and other information you request
  • To improve our website and marketing
  • To comply with legal obligations

Our CRM and service providers

We use trusted service providers to operate our business, including our customer relationship management system (Follow Up Boss), our property search provider, website hosting and email services. Our website uses tracking technology from these providers to associate website activity with inquiries so we can provide relevant service. These providers process information on our behalf.

Text messages and calls

If you provide your phone number, you agree that we may contact you by call or text about your inquiry. Message and data rates may apply. You can opt out of texts at any time by replying STOP. We do not sell or share your mobile number or text-messaging consent with third parties for their marketing purposes.

Sharing

We do not sell your personal information. We may share information with eXp Realty, with cooperating professionals involved in your transaction (such as lenders, attorneys and title companies) at your direction, with service providers as described above, or when required by law.

Cookies

You can control cookies through your browser settings. Disabling cookies may affect some features, such as saved searches.

Your choices

You may request access to, correction of, or deletion of your personal information, or unsubscribe from emails at any time using the link in our messages. Contact us at info@pspteam.com or (914) 483-2883.

Security

We use reasonable safeguards to protect your information, but no method of transmission over the internet is completely secure.

Contact

Property Solutions Team · eXp Realty · 777 Westchester Ave, Suite 101, White Plains, NY 10604 · info@pspteam.com